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Reviews

Star Rating:

***** Shear Heaven Pet Spa is rated 5.0 out of 5 stars, based on 88 reviews!

  • *****

    If I could leave more than 5 stars, I would!!!!! I brought in my maltipoo, lexi, who was severely matted, and they did a fantastic job. They took their time with her and I can tell she was treated with love and care. I've taken my dogs to other groomers in the past and they have came back to me acting scared and traumatized. Not at this place! My lexi came home "feeling herself " lol and so happy!!!. Thank you shear heaven. We will DEFINITELY be seeing you again

  • *****

    Richard Cook is the best!!!!

  • *****

    Richard will be the only person to groom our pets. We’ve gone here for too many years to remember. We’ve always been happy with the service and the kindness of ALL staff. There is a new girl that did what she wanted on my pet and then tried to correct me and tell me what I said I wanted done and when I corrected her on that, she tried to blame my husband. Don’t ever lie to me. “Shave the dog down” is not rocket science. The cut was choppy and uneven. How can that happen when I ask for a shave down? I can’t respect or stand a liar. I’m not even very picky. I laugh at ehh cuts. It’s summer and it’s hot. I wanted a shave down to accommodate the heat. And then she tried to keep my change in between me paying and getting my pet as though I’d forget to get it. No, you get a small or no tip for poor work. I give the girl a 1, Richard a 5 star. I’m giving a 4 because of their past work. It’s a 5 but she is not.

  • *****

    Quincy, our black mini Schnauzer… gets very excited, when he realizes we’re going to have a Spa day at Sheer Heaven Spa! Richard, his groomer doesn’t disappoint- he’s very creativ, so loving, it’s no wonder he’s got sooo many Happy ???? customers!

  • *****

    I took that Aussie doodle in last week and he is so beautiful and so soft. They did a great job. I will use them again.

  • *****

    My Pomeranian has been groomed here for years. I really love Richard. He genuinely cares for all of his customers. I never worry about leaving my Pom with him. His grooming is always done to my satisfaction. They are choosy about who they hire to groom and that is a good thing for a pet lover.

  • *****

    My Chihuahua/Rat Terrier "Trigger" had stopped allowing me to trim his nails and they had gotten way too long. Richard was able to get him trimmed up in just a few minutes! Thank you so much. We'll definitely be coming back.

  • *****

    I love this place and so does my dog. Roxanne is an old dog and very hard to groom. She comes back looking and acting prissy and pampered. I would take her no where else. I thank you for her excellent care that you faithfully provide .

  • *****

    Wonderful experience for your precious fur babies- Our Schnauzer, Quincy.. gets sooo excited when he sees Richard- highly recommend Shear Heaven Spa - CG

  • *****

    Absolutely fabulous! I asked for a Yorkie cut on my Morkie and they did the best job. She looks so cute now!

  • *****

    Lo mejor ,mi mascota sale contanta y feliz cuando ba a Este lugar

  • *****

    Our Peanut has been going to Shear Heaven since he was 2. They love him and make him look gorgeous for a very reasonable price. We are so happy we found them. He never goes anywhere else!

  • *****

    1st time at this dog Groomers. And let me tell you. The last that groomed and took care of my baby was amazing. Will be taking her back

  • *****

    Gets my Schnauzer right everytime.

  • *****

    (Translated by Google) Great

    (Original)
    Excelente

  • *****

    Great place

  • *****

    Awesome Service! My Angel is beautiful as usual. Thank you Tracie!!!!!!!!!!

  • *****

    Finally groomers that understand the needs of grouch, achy, fussy old senior dogs. Very kind and loving people. ??

  • *****

    We moved to Arlington early this year, 2022. Our dog was in desperate need of a good bath and haircuit. We tried this place out and she came out looking good and smelling even better. Every other dog grooming place gave her back to us with a good haircut but there was always a lingering sweaty dog smell but Shear Heaven Pet Spa had her smelling GOOOOD. We hugged her a little longer than usual those days because she smelled so good haha. Definitely recommend.

  • *****

    This was our first time using Shear Heaven. At drop off of our Roscoe, we were greeted very friendly. I took pictures to show how we would like him groomed. They listened, asked questions, took pictures of the pictures I showed them and was very interactive and interested in how we wanted Roscoe to look.
    When I picked him up.HE WAS PERFECT!!!
    I was informed that he may have an ear infection (which we were unaware of) and given other details of his visit!
    The staff was so super friendly! We are so very pleased! Roscoe will definitely be a return customer!!
    I highly recommend Shear Heaven Pet Spa!!

  • *****

    Just moved to this area and I have a husky mix. Her hair is so thick and long, no one ever knows how to cut her hair. I took her to Shear heaven pet spa and they did an absolute amazing job on her and took such good care of my baby girl. I will definitely be bring her back every time! I’m glad I found this place.
    -Zoe R.

  • *****

    I found this place online at the last minute and what got me is the reviews, everything was 5 stars so I had to check it out. The first time leaving my baby with someone new was really hard, I cried yes I did but when I got the phone call he was ready I rushed so quickly! The staff was amazingly comforting they knew my concerns and worries and they eased my mind and stress. He looked and smelled amazing. So the second time I dropped off my boy (11/20/21) he was chill and that made me very happy. When I got the phone call he was ready, I headed out. When she pulled him out he looked absolutely BEAUTIFUL! Melissa listen to my comments, my babys hair is prefect, the length I wanted on him was on point! I love when they listen to us and that they did. My baby loves them, hes doing so well when they groom him etc. Thank you guys for loving my baby and of course everyone elses when we drop off! Highly recommend, the staff is friendly, sweet, & very kind!

  • *****

    Love that you groomers always understand exactly what I want in a haircut for my part schnauzer/ part Maltese Annie.

  • *****

    (Translated by Google) Excellent

    (Original)
    Excelente

  • *****

    Groomers are outstanding, love your pet's as their own. **Tracie and Mr. Richard **

  • *****

    This place is great. Staff very friendly and they do great work - our dogs always look fantastic!

  • *****

    Can't say enough good things. Dye to health problems, I take my neighbor's dog in once a year for him to get her shaved for the summer and they always do a fantastic job. They are so nice up there!

  • *****

    Richard is so great with my fur baby Chloe. He is excellent with her takes his time . So if you want your fur baby looking good make her a appointment you will love it.

  • *****

    Richard is awesome!! He’s so thorough and detailed with his work and always makes my puppy, Cooper look SO SO handsome!!! Highly recommend coming here!! Very easy to work with and they give excellent care!!

  • *****

    The only place our Tinker is not afraid of

  • *****

    Great people and fast service. My dogs were in and out within two hours.

  • *****

    This is the best groomers I have ever been to. He's really good with my pets and I just love this place. You tell him what you want they'll do exactly what you need to do and it's just great. My puppy's look so awesome.

  • *****

    Absolutely the best with my Yorkie wouldnt take her anywhere else !!!! Ive never been disappointed with any of her cuts. Paisley & I thank you so much for your time,love & attention.

  • *****

    By far the best haircut my dog has ever gotten. And for once she didnt itch like crazy afterwards from being nicked by a razor bc he did everything with scissors!

  • *****

    Richard is the Best Pet groomer around!

  • *****

    This is the only place we trust with our fur baby, and she looks great every time. She is not always a cooperative client, but Richard is patient and soothing with her and now she is doing much better when being groomed and having her nails done. Theyre the best groomers!

  • *****

    Richard always takes great care of our sweet boy,. This time our fur baby got a cookie treat at the end for being so good!!

  • *****

    Always a good experience. Our fur babies always run right in tales wagging.

  • *****

    First time customer and was very pleased with the pet care and customer service!

  • *****

    Very friendly staff, have been going here for years.

  • *****

    We've only been one time but we already love it here and will definitely be coming back! Richard was wonderful with our baby Shika. You can tell they really take their time and love their job and the animals they groom.

  • *****

    Very nice staff they did an excellent job on my Yorkie Riley wish I knew how to add a photo

  • *****

    Richard has groomed my cocker spaniels for 16 years. He does a great job. And loves my Joey.

  • *****

    Awesome groomers. Very safe with the people the deal with.

  • *****

    Richard has been with Shear Heaven for 6 years. His gentle spirit with my dogs keep me coming back. Highly recommend this place. Your pets will love their spa day.

  • *****

    Amazing service!! Our German Shepherd has a lot of energy and a ton of hair and Richard made her coat look absolutely gorgeous. Their attention to detail and love for animals is what makes them stand out!

  • *****

    Shear Heaven is an amazing establishment! Talk about heaven on earth for our 2 puppies. We were nervous about how they would do with their first grooming and there was no need because Shear Heaven did everything possible to make them feel comfortable. Our yorkies looked so beautiful once they were done and we will definitely return!

  • *****

    The best customer service. Their grooming options are fantastic and they do awesome work. My pup loves going to Shear Heaven Pet Spa.

  • *****

    Love love love the good job that I do but particularly the groomers because they are so sweet and treat my little girls like they are their own. They also follow instructions very well as to the kind of cuts I want

  • *****

    This place is fantastic. Friendly service and they take great care of your pet!

  • *****

    Shear Heaven is an amazing establishment! Talk about heaven on earth for our 2 puppies. We were nervous about how they would do with their first grooming and there was no need because Shear Heaven did everything possible to make them feel comfortable. Our yorkies looked so beautiful once they were done and we will definitely return!

  • *****

    Amazing service!! Our German Shepherd has a lot of energy and a ton of hair and Richard made her coat look absolutely gorgeous. Their attention to detail and love for animals is what makes them stand out!

  • *****

    Richard has been with Shear Heaven for 6 years. His gentle spirit with my dogs keep me coming back. Highly recommend this place. Your pets will love their spa day.

  • *****

    Awesome groomers. Very safe with the people the deal with.

  • *****

    Richard has groomed my cocker spaniels for 16 years. He does a great job. And loves my Joey.

  • *****

    Very nice staff they did an excellent job on my Yorkie Riley wish I knew how to add a photo

  • *****

    Moby loves them!

  • *****

    Always a good experience. Our fur babies always run right in tales wagging.

  • *****

    First time customer and was very pleased with the pet care and customer service!

  • *****

    We've only been one time but we already love it here and will definitely be coming back! Richard was wonderful with our baby Shika. You can tell they really take their time and love their job and the animals they groom.

  • *****

    Richard always takes great care of our sweet boy,. This time our fur baby got a cookie treat at the end for being so good!!

  • *****

    Richard is the best. I've been taking my boy Dash to him for almost 11 years. We both love Richard.

  • *****

    This is the only place we trust with our fur baby, and she looks great every time. She is not always a cooperative client, but Richard is patient and soothing with her and now she is doing much better when being groomed and having her nails done. They’re the best groomers!

  • *****

    Love, love, love this place! Richard and his staff are exceptional! This is the 1st time my dog went to a groomer without being pulled and they did a beautiful job. Friendly, informative and right on time as promised! If you go here you won't be disappointed and your pet is pampered. My only suggestion would be to show me the dog 1st before receiving payment, the tip would have been bigger!

  • *****

    My wife and I drive from Dallas to get our Goldendoodle groomed here. They are always able to get him in and are more affordable and give a better cut than we're able to find in town. The staff is friendly and you can tell they really care about animals and making your pet comfortable while providing good a good cut.

  • *****

    I have tried many groomer but Shear Heaven is the best. My 3 Shih Tzus love Richard.

  • *****

    Greetings,

    My name is Scott and am from Pan America Hyperbarics, A local hyperbaric chamber provider in Plano. Have you ever considered offering mild oxygen therapy as part of your wellness program? You can offer this service as part of your already extensive wellness program for additional benefit to your clients and as another revenue source for your business. It is very easy to set up and use and only needs an oxygen concentrator for the oxygen supply, which comes with it. We are even offering a free no obligation trial to see if it is something your clients will want. We offer the marketing materials to advertise the service as well as ongoing equipment and marketing support.

    The mild ocygen chamber is called the PAH-A2 and can be found on our website at http://pethbo.com/mild-hyperbaric-oxygen-therapy-definition/

    Please take a moment to review and please reach out with any questions or to take advantage of the free no obligation trial.

    Regards,

    Scott

  • *****

    Richard is the Best Pet groomer around!

  • *****

    I've brought my dogs here twice, and I am thoroughly impressed. My dogs have come in both times a complete mess and the folks here make them look like brand new pups, in just a couple hours. The cuts are great. The prices are reasonable. The staff are very talented at grooming and are courteous. I've found a furever groomer for my little pups.

  • *****

    By far the best haircut my dog has ever gotten. And for once she didn’t itch like crazy afterwards from being nicked by a razor bc he did everything with scissors!

  • *****

    The only place we will take or dog too. They are polite and professional. They always have our dog looking and smelling his best!

  • *****

    Absolutely the best with my Yorkie wouldn’t take her anywhere else !!!! I’ve never been disappointed with any of her cuts. Paisley & I thank you so much for your time,love & attention.

  • *****

    They were so awesome with my sweet westie girl. We love her cut and are grateful for the kind compliments given about her. I felt very good leaving my four legged family member at this facility.

  • *****

    This is the best groomers I have ever been to. He's really good with my pets and I just love this place. You tell him what you want they'll do exactly what you need to do and it's just great. My puppy's look so awesome.

  • *****

    Really great groomers. Very kind and knowledgeable.

  • *****

    They are always so nice & take of my Fiona Belle & she does not always behave!!!

  • *****

    Your pet will not be caged all day, fast print friendly service. .We drive from Grand Prairie tx to there shop.

  • *****

    I had went to pet smart (where my other dog normally gets groomed) and they refused to cut my Prince hair but I brought him here and got to stand with him the whole time and after a small struggle they got him all groomed! So thankful they were patient enough get it done(:

  • *****

    My dogs have gone here for years they are always so kind! They will go above and beyond to make sure my pets are safe and comfortable!

  • *****

    Great people and fast service. My dogs were in and out within two hours.

  • *****

    The only place our Tinker is not afraid of

  • *****

    I booked a grooming session on a holiday weekend with only a day or two warning. When Saturday came, I brought in my three-legged golden retriever who hasn't been groomed in over a year while she recovered from her amputation and chemo.
    The staff greeted us warmly, and my pup walked right up to the groomer, obviously already comfortable. They guided me through my attempt to describe what I wanted, which was basically "make her look good, cause right now she looks homeless."

    Fast forward less than 4 hours and I returned to a squeaky clean and spruced up pup. The studio was very clean and surprisingly peaceful. The staff members were friendly and relaxed, just what I wanted for my lil elderly tripawd. We will definitely be back.

  • *****

    We have followed Richard (groomer) from another grooming spot because of the love and care he shows to our wire fox terrier. He has been her only groomer for her 5 years. Not the easiest breed to groom, but he takes the time to groom her to standard, understanding her quirky ("don't touch my front paws") ways. My best friend has used him for years for her, admittedly difficult border collie mix. He takes the time she needs to groom her in stages. Just the best!

  • *****

    They are really great! Did a great job on my Scotties, one of which is hard to handle. They are also reasonably priced. Highly reccommend!

  • *****

    They are always so nice & take of my Fiona Belle & she does not always behave!!!-Heather Rene' Cameron

  • *****

    Your pet will not be caged all day, fast print friendly service. We drive from Grand Prairie TX to their shop.-Kathy A. Wilkinson

  • *****

    I take my little shihtzu there on a regular basis. I love it and Sassy loves them! You can tell they love dogs there!-Karen Taylor Mathis

  • *****

    This place is AWESOME!

    I found it, randomly, driving down Bowen because it had big letters on the window that said "WE ALSO DO CATS". I have an overweight, slightly grumpy cat that needed a bath and a mani/pedi, so I thought I'd give it a shot. I called and set up an appointment yesterday afternoon for this morning.

    I went in and I wasn't sure what to expect but the two ladies were very friendly and the place was super quiet and relaxed. They did an awesome job on him. They didn't stress him out and he looks great.

    I will absolutely go back.